Privacy Policy

Effective Date: May 23, 2026

Tundra Heating & Cooling Inc. (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tundra-heating-ing.ca or use our services.

Information We Collect

We may collect the following information:

Full name
Phone number
Email address
Property address
Service request details
Billing information
Technical information such as IP address, browser type, device information, and cookies

How We Use Your Information

We use your information to:

Provide HVAC and boiler repair services
Respond to inquiries and customer support requests
Schedule appointments
Improve website performance and user experience
Process payments and invoices
Send important updates regarding our services
Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can disable cookies through your browser settings.

Google Ads and Analytics

We may use Google Ads, Google Analytics, and related advertising services to understand website traffic and improve our marketing campaigns. These services may collect anonymized data through cookies and tracking technologies.

Users may opt out of personalized advertising through Google Ads Settings.

Data Sharing

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party providers only when necessary to:

Process payments
Deliver requested services
Maintain website functionality
Comply with legal requirements

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your information
Withdraw consent for marketing communications

To exercise your rights, please contact us at contact@tundra-heating-ing.ca.

Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Tundra Heating & Cooling Inc.
503 Pine Vista Drive, Orleans ON K4A 5A4, Canada
Phone: +1 613-769-3791
Email: contact@tundra-heating-ing.ca